Telecom · CATI Telephone Surveys
CATI Telephone Surveys for the Telecom industry
Computer-assisted telephone interviewing from our multilingual call centre.
Quick answer
Market Research India offers cati telephone surveys for Telecom companies in India. Methods include cati scripting, quota control, call monitoring, with fieldwork in 50 cities.
Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.
2,400+
Projects delivered
50
Cities with field teams
30
Industries covered
14
Indian languages
01
Overview
Network experience, churn and plan research for telecom and broadband operators. CATI Telephone Surveys gives telecom teams clear evidence for their decisions.
We design every cati telephone surveys study around the realities of the telecom market: who buys, who influences the purchase, and how channels work across urban and rural India.
02
Methods
- CATI scripting
- Quota control
- Call monitoring
- Multilingual teams
03
Deliverables
- Daily progress
- Clean datasets
- Topline reports
04
Telecom questions this answers
- Why do users port out?
- How is 5G being perceived?
- What do broadband customers value?
How we work
Our research process
- 01
Discovery
We turn your business question into clear research objectives.
- 02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
- 03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
- 04
Analysis
Statistical and thematic analysis by senior researchers.
- 05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.
Before you brief us
Frequently asked questions
What does cati telephone surveys cover for the telecom industry?
Typical outputs include daily progress, clean datasets, topline reports, built around the questions that matter in telecom.
Which cities can the study cover?
Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.
Keep exploring
Explore more
Telecom research in top cities
20More telecom services
19- Telecom consumer research
- Telecom b2b market research
- Telecom focus group discussions
- Telecom in-depth interviews
- Telecom quantitative surveys
- Telecom online surveys
- Telecom mystery shopping
- Telecom market feasibility studies
Show 11 more
- Telecom competitor analysis
- Telecom brand health tracking
- Telecom customer satisfaction & nps
- Telecom product & concept testing
- Telecom pricing research
- Telecom market sizing & forecasting
- Telecom ethnographic research
- Telecom healthcare market research
- Telecom retail audit & distribution
- Telecom usage & attitude studies
- Telecom advertising & media research
Next step
Commission cati telephone surveys for your telecom business.