E-commerce & Quick Commerce · Online Surveys

Online Surveys for the E-commerce & Quick Commerce industry

Fast, cost-effective online research using verified Indian respondent panels.

Quick answer

Market Research India offers online surveys for E-commerce & Quick Commerce companies in India. Methods include panel sampling, mobile-first surveys, maxdiff, with fieldwork in 50 cities.

Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.

2,400+

Projects delivered

Cities with field teams

Industries covered

Indian languages

Overview

Research on online shoppers, sellers and delivery experience. Online Surveys gives e-commerce & quick commerce teams clear evidence for their decisions.

We design every online surveys study around the realities of the e-commerce & quick commerce market: who buys, who influences the purchase, and how channels work across urban and rural India.

Methods

Panel sampling
Mobile-first surveys
MaxDiff
Conjoint

Deliverables

Real-time dashboards
Cross-tabs
Executive summary

E-commerce & Quick Commerce questions this answers

What keeps shoppers loyal to an app?
How do Tier 2 users shop online?
What do sellers need from marketplaces?

How we work

Our research process

01
Discovery
We turn your business question into clear research objectives.
02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
04
Analysis
Statistical and thematic analysis by senior researchers.
05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.

Before you brief us

Frequently asked questions

What does online surveys cover for the e-commerce & quick commerce industry?

Typical outputs include real-time dashboards, cross-tabs, executive summary, built around the questions that matter in e-commerce & quick commerce.

Which cities can the study cover?

Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.

Keep exploring

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Next step

Commission online surveys for your e-commerce & quick commerce business.