Fintech · CATI Telephone Surveys
CATI Telephone Surveys for the Fintech industry
Computer-assisted telephone interviewing from our multilingual call centre.
Quick answer
Market Research India offers cati telephone surveys for Fintech companies in India. Methods include cati scripting, quota control, call monitoring, with fieldwork in 50 cities.
Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.
2,400+
Projects delivered
50
Cities with field teams
30
Industries covered
14
Indian languages
01
Overview
Adoption, trust and UX research for payments, lending and wealth apps. CATI Telephone Surveys gives fintech teams clear evidence for their decisions.
We design every cati telephone surveys study around the realities of the fintech market: who buys, who influences the purchase, and how channels work across urban and rural India.
02
Methods
- CATI scripting
- Quota control
- Call monitoring
- Multilingual teams
03
Deliverables
- Daily progress
- Clean datasets
- Topline reports
04
Fintech questions this answers
- What builds trust in a new app?
- How is UPI changing behaviour?
- Why do users drop off at sign-up?
How we work
Our research process
- 01
Discovery
We turn your business question into clear research objectives.
- 02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
- 03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
- 04
Analysis
Statistical and thematic analysis by senior researchers.
- 05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.
Before you brief us
Frequently asked questions
What does cati telephone surveys cover for the fintech industry?
Typical outputs include daily progress, clean datasets, topline reports, built around the questions that matter in fintech.
Which cities can the study cover?
Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.
Keep exploring
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- Fintech competitor analysis
- Fintech brand health tracking
- Fintech customer satisfaction & nps
- Fintech product & concept testing
- Fintech pricing research
- Fintech market sizing & forecasting
- Fintech ethnographic research
- Fintech healthcare market research
- Fintech retail audit & distribution
- Fintech usage & attitude studies
- Fintech advertising & media research
Next step
Commission cati telephone surveys for your fintech business.