Fintech · Usage & Attitude Studies
Usage & Attitude Studies for the Fintech industry
A foundational picture of category usage, habits and attitudes.
Quick answer
Market Research India offers usage & attitude studies for Fintech companies in India. Methods include category deep-dives, habits and practices, attitudinal scales, with fieldwork in 50 cities.
Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.
2,400+
Projects delivered
50
Cities with field teams
30
Industries covered
14
Indian languages
01
Overview
Adoption, trust and UX research for payments, lending and wealth apps. Usage & Attitude Studies gives fintech teams clear evidence for their decisions.
We design every usage & attitude studies study around the realities of the fintech market: who buys, who influences the purchase, and how channels work across urban and rural India.
02
Methods
- Category deep-dives
- Habits and practices
- Attitudinal scales
- Occasion mapping
03
Deliverables
- Category map
- Opportunity sizing
- Segment profiles
04
Fintech questions this answers
- What builds trust in a new app?
- How is UPI changing behaviour?
- Why do users drop off at sign-up?
How we work
Our research process
- 01
Discovery
We turn your business question into clear research objectives.
- 02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
- 03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
- 04
Analysis
Statistical and thematic analysis by senior researchers.
- 05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.
Before you brief us
Frequently asked questions
What does usage & attitude studies cover for the fintech industry?
Typical outputs include category map, opportunity sizing, segment profiles, built around the questions that matter in fintech.
Which cities can the study cover?
Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.
Keep exploring
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Next step
Commission usage & attitude studies for your fintech business.