Retail · CATI Telephone Surveys
CATI Telephone Surveys for the Retail industry
Computer-assisted telephone interviewing from our multilingual call centre.
Quick answer
Market Research India offers cati telephone surveys for Retail companies in India. Methods include cati scripting, quota control, call monitoring, with fieldwork in 50 cities.
Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.
2,400+
Projects delivered
50
Cities with field teams
30
Industries covered
14
Indian languages
01
Overview
Shopper, store and format research for modern retail chains and malls. CATI Telephone Surveys gives retail teams clear evidence for their decisions.
We design every cati telephone surveys study around the realities of the retail market: who buys, who influences the purchase, and how channels work across urban and rural India.
02
Methods
- CATI scripting
- Quota control
- Call monitoring
- Multilingual teams
03
Deliverables
- Daily progress
- Clean datasets
- Topline reports
04
Retail questions this answers
- Why do shoppers choose one mall over another?
- What drives basket size?
- How is quick-commerce affecting stores?
How we work
Our research process
- 01
Discovery
We turn your business question into clear research objectives.
- 02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
- 03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
- 04
Analysis
Statistical and thematic analysis by senior researchers.
- 05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.
Before you brief us
Frequently asked questions
What does cati telephone surveys cover for the retail industry?
Typical outputs include daily progress, clean datasets, topline reports, built around the questions that matter in retail.
Which cities can the study cover?
Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.
Keep exploring
Explore more
Retail research in top cities
20More retail services
19- Retail consumer research
- Retail b2b market research
- Retail focus group discussions
- Retail in-depth interviews
- Retail quantitative surveys
- Retail online surveys
- Retail mystery shopping
- Retail market feasibility studies
Show 11 more
- Retail competitor analysis
- Retail brand health tracking
- Retail customer satisfaction & nps
- Retail product & concept testing
- Retail pricing research
- Retail market sizing & forecasting
- Retail ethnographic research
- Retail healthcare market research
- Retail retail audit & distribution
- Retail usage & attitude studies
- Retail advertising & media research
Next step
Commission cati telephone surveys for your retail business.