Insurance · Ethnographic Research
Ethnographic Research for the Insurance industry
Observe real behaviour in homes, shops and workplaces across India.
Quick answer
Market Research India offers ethnographic research for Insurance companies in India. Methods include in-home immersions, shop-alongs, diary studies, with fieldwork in 50 cities.
Proposal in 24 hours
Scoped, itemised and fixed-fee.
50 cities, 14 languages
Our own supervised field teams.
Senior-led, NDA-first
A research director on every project.
2,400+
Projects delivered
50
Cities with field teams
30
Industries covered
14
Indian languages
01
Overview
Research on purchase journeys, agent channels and claims experience for insurers. Ethnographic Research gives insurance teams clear evidence for their decisions.
We design every ethnographic research study around the realities of the insurance market: who buys, who influences the purchase, and how channels work across urban and rural India.
02
Methods
- In-home immersions
- Shop-alongs
- Diary studies
- Video ethnography
03
Deliverables
- Behaviour maps
- Video stories
- Opportunity areas
04
Insurance questions this answers
- What stops people buying health cover?
- How do agents influence choice?
- How satisfied are customers with claims?
How we work
Our research process
- 01
Discovery
We turn your business question into clear research objectives.
- 02
Design
Sampling, method, questionnaire and discussion guides, translated into local languages.
- 03
Fieldwork
Supervised field teams with GPS, audio and back-check quality control.
- 04
Analysis
Statistical and thematic analysis by senior researchers.
- 05
Insight
Board-ready reports, dashboards and workshops with clear recommendations.
Before you brief us
Frequently asked questions
What does ethnographic research cover for the insurance industry?
Typical outputs include behaviour maps, video stories, opportunity areas, built around the questions that matter in insurance.
Which cities can the study cover?
Any combination of our 50 Tier 1 and Tier 2 cities, plus rural clusters where needed.
Keep exploring
Explore more
Insurance research in top cities
20More insurance services
19- Insurance consumer research
- Insurance b2b market research
- Insurance focus group discussions
- Insurance in-depth interviews
- Insurance quantitative surveys
- Insurance cati telephone surveys
- Insurance online surveys
- Insurance mystery shopping
Show 11 more
- Insurance market feasibility studies
- Insurance competitor analysis
- Insurance brand health tracking
- Insurance customer satisfaction & nps
- Insurance product & concept testing
- Insurance pricing research
- Insurance market sizing & forecasting
- Insurance healthcare market research
- Insurance retail audit & distribution
- Insurance usage & attitude studies
- Insurance advertising & media research
Next step
Commission ethnographic research for your insurance business.